T&C's, Liability Waiver, Privacy Policy

Liability Waiver

I understand that my teacher is a qualified and insured Pilates instructor.

* I understand personal information I give will be used for teaching purposes and will be used in confidence and stored securely in accordance with GDPR.

* I understand that Alice Nebel Pilates is in no way responsible for the safekeeping of my personal belongings while I attend class.

* I understand exercise should be performed at a pace which feels comfortable and any pain in the body should not be ignored. I understand I need to stop if I feel physical discomfort not relating to the exercises and I will tell the teacher of anything painful or unusual I experience in the class and between classes.

* I will inform the teacher of any changes in my medical condition. I understand the teacher must be aware of my medical background to provide a good duty of care.

* I will stop doing the exercise if I or my teacher thinks I need to, or follow the alternatives my teacher gives me.

* I understand my teacher may offer me professional advice relating to my ability to exercise and she/he may consider it unprofessional to continue to teach me if I do not wish to follow that advice.

* I understand that all exercise carries a risk and I voluntarily participate in Alice Nebel Pilates classes with full knowledge that there is risk of personal injury, property damage/loss or death. I understand the teacher can accept no liability for personal injury related to participation in a session if:

- My doctor has advised me against exercise.

- I fail to observe instructions on safety and technique.

- Such injury is caused by the negligence of another participant in the class.

* I understand my teacher will use hands-on (tactile correction) during class and I hereby consent this.

* I understand Alice Nebel Pilates reserves the right to change the advertised teacher if the teacher is unavailable due to illness or unforeseen circumstances. No money will be refunded if the class teacher changes.

* In the case of a class having a small number of bookings, I understand Alice Nebel Pilates reserves the right to cancel the class and a refund granted.

* I endeavour to arrive on time for the beginning of class and I take responsibility to respect other Alice Nebel Pilates clients and the teacher by behaving appropriately before, during and after class. I understand the teacher has a right to turn me away if the teacher feels these actions are not being taken, including persistent lateness.

* During class, I will ensure my mobile phone is switched to silent with vibrate switched off as to not to disturb the class.

*(Pre/post natal clients only) I understand it is not advised to do Pilates during the first 16 weeks of pregnancy, unless by special arrangement with the teacher. I understand it is advised to wait at least 6 weeks after a normal/vaginal delivery before resuming exercise where a consultation with my doctor first is also advised. For other types of delivery including C-Section it is advised to wait up until 6 months after the birth before resuming exercises.

Online Classes (Interactive & Recorded)

By taking part in an online Pilates class, I fully understand my teacher is not able to offer any personal correction; I agree to take responsibility for my own body; I agree not to perform any exercises or movements that may cause me discomfort; and I confirm that I am fit and able to join the class. I confirm I am working in a safe environment and I am able to clearly see and/or hear the teacher in order to follow instructions. It is my responsibility to let the teacher know before class if anything affects my ability to exercise that day. By joining the class I automatically agree to waive all statutory rights against the teacher.

Privacy Policy

Thank you for visiting Alice Nebel Pilates.

We place the utmost importance on your privacy, so please rest assured that any personal information that you give us will remain securely stored and will never be shared with any third-party organisations. We will only ask you for information that we feel we must have in order to ensure that we can meet your needs and expectations as efficiently and effectively as possible.

We do use some Cookies on this website – Cookies are stored on your internet browser and are designed to make any future visits to our website as efficient and pain-free as possible by remembering pages or preferences, for example. We use these Cookies to track what pages are visited on our website and to facilitate your purchases (i.e. by remembering what’s in your basket) if you are buying anything on our website or booking online with us. Your internet browser enables you to delete or block Cookies if you so wish.

Under new Data Protection (GDPR) regulations, we must ask for your consent to the use of Cookies as described. By clicking through to this page, we will assume you are happy to continue using our website based on the information given in this Privacy Policy. Alternatively, please go to the option provided on your internet browser to delete or block Cookies if you so wish.

Terms and Conditions

By booking a class with Alice Nebel (trading as Alice Nebel Pilates) either through online booking or by cheque or cash, you are agreeing to the terms and conditions as set out below.

Classes

We want you to enjoy and benefit from your Pilates classes. The terms and conditions below are set out to help you do this and to safe-guard Alice Nebel Pilates classes.

By booking Alice Nebel Pilates classes you will receive:

* Expert, experienced teaching from fully qualified Pilates teachers.

* Limited class sizes of no more than 12 clients.

* The benefit and flexibility of different class package options to suit your needs.

* A teacher operating with a duty of care towards your medical conditions and providing support and guidance throughout class appropriate to your needs.

* Individual attention and guidance to assist your progression in class.

Class Bookings, Payments, Cancellations & Refunds.

* Class Credits can be purchased via Alice Nebel Pilates/Team Up booking system.
Clients must take responsibility for which class credit package is most suitable for them at time of purchase. Please note class credits such as the ‘6 Class Credit Package’ have a strict usage window starting from the date of first booking. All unused class credits will become void after the package expiry date and cannot be extended to account for holidays or missed classes. Please choose a ‘Single Class Credit’ payment options during these times.

* All classes must be booked in advance via the Alice Nebel Pilates Team Up Booking system. Alice Nebel Pilates has the right to turn away clients who have not booked in via the online booking system. Only in known circumstances a client can pay by cash or cheque in class. This booking will then be added in lieu to the online booking system.

* Bookings made through the Alice Nebel Pilates Team Up booking system are final, no refunds or exchanges can be given, so please be sure of your purchase.

* Your class is not confirmed until Alice have received payment from you. If you choose to pay by cheque or cash, your place is only secure once Alice have received it and notified you of receipt and clearance.

* All classes booked via the website operate a 12 hour cancellation policy. Bookings can be cancelled up to 12 hours before the class starts, you will receive your class credit back into your online account. A ‘late cancel’ is any cancelation made within 12 hours of the class starting. These cancelations will be charged at the rate you paid for the class. Please cancel your spot if you know you can’t make the class to free up a space for another client.

* Alice Nebel Pilates endeavours to offer consistent weekly classes as per the timetable. However, to account for bank holidays, quiet periods (such as August and Christmas), teacher holidays and illness, some classes are subject to cancelation. In these cases all clients will be given appropriate advanced warning. Any active class packages can be extended to account for a break period if this period exceeds 1 week (7 days). Class packages cannot be extended if a break in class timetabling is less then 1 week. Please email alice@alicenebepilates.co.uk to have your class package extended, this will not happen automatically.

* These terms are applicable to everyone in all circumstances. Thank you for your understanding.

Class Equipment

Alice Nebel Pilates provides mats and small equipment for classes. You are also welcome to bring your own mat if this is more comfortable for you.

Please can all clients help clear their own mat at the end of each session.

Home Studio

Alice Nebel Pilates offers a safe and private home studio for private clients. Private tuition is organised directly with Alice via alice@alicenebepilates.co.uk. The home studio is equipped with the highest quality Pilates equipment, please make every effort to look after the equipment and respect the home during your session. Please ensure your workout clothing does not have exposed zips or other sharp hardware that could damage the matting.

Private Classes

Private classes are agreed upon between the client and Alice directly via email or conversation. Any pre-paid private class bundles can not be refunded and must be used within a reasonable time frame.

Lost Property

We make all our venues as safe as we can, but your belongings are left in the studios at your own risk. We cannot be held responsible for anything lost or stolen.

If you think you have left something in any of the studios, do let us know and we will endeavour to find it for you.

Thank you for agreeing to our terms and conditions.